Refund Policy

Condition and Limited Exclusions

Within our return process, for a no-reason request, include the original packaging, supplied parts, and purchase evidence when reasonably possible. Custom-made goods, clearance items or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive items are excluded from discretionary returns. To clarify return responsibilities, Those exclusions never reduce a customer’s remedies for damage, defect, wrong shipment, or a missing item.

Your 30-Day Choice

Under the return and exchange standard, eligible purchases include a 30-day no-reason return and exchange option measured from delivery. A customer may choose a refund or an exchange without having to justify a change of mind.

Merchant-Paid Return Delivery

For a predictable review process, Begin by contacting customer care. Once the request is accepted, we issue a prepaid return shipping label. Under this Refund Policy, we cover that label for a change-of-mind return and for every quality-issue case, including merchandise that arrives damaged, defective, incorrect, or incomplete.

Cancellation Timing

To keep eligibility clear, a cancellation request may be made before shipment. Once a parcel has shipped, this Refund Policy supplies the applicable return or exchange process.

Exchange and Refund Completion

For consistent return handling, we coordinate an approved replacement after reviewing the return. For a refund, we credit the original payment method after receipt and inspection; allow 5–10 business days after issuance for the financial institution to post it.

Merchant and Customer Care Information

To explain the available remedy, Store name: Stanley1913

Within the customer-care process, Contact email: Support@Stanlkey1927.shop

For customer reference, Phone: (301) 822-3950

As part of the 30-day program, Physical and return address: 720 N Calvert St, Baltimore, MD 21202, US

For an approved return or exchange, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).